Refund Policy

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 14 days of receiving your item. Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.

Non-Returnable Items

• Items that have been worn, washed, or altered
• Items without original tags or packaging
• Items purchased during final sale or clearance promotions
• Gift cards

How to Initiate a Return

To start a return, please contact us at support@publicinfamy.com with your order number and reason for return. We will provide you with return instructions and a shipping address.

Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.

Please note that your bank or credit card company may take additional time to post the refund to your account.

Exchanges

We do not offer direct exchanges at this time. If you need a different size or product, please return your original item for a refund and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.